Contact us

Get in touch today, the team at Taxi RidePlus Ashford will be happy to assist you, we aim to get back to all enquires within 24 hours.

phone
01233 666444
mail

SUPPORT

Frequently asked questions

Have a question that's not listed here? Contact us today; our expert team will answer any of your questions.

What areas do you cover?

We provide taxi services primarily in Ashford and surrounding areas. However, we also offer long-distance travel to destinations across the UK.

Are your drivers licensed and insured?

Yes, all of our drivers are fully licensed and insured. We ensure that our team members are professional, experienced, and committed to providing safe and reliable transportation.

Do you offer airport transfers?

Absolutely. We offer airport transfers to all major airports in the UK. Our drivers will ensure you arrive on time and assist with your luggage.

How can I book a taxi?

You can book a taxi by calling us directly, using our online booking system, or through our mobile app. We're available 24/7 to take your bookings.

Do you accept credit card payments?

Yes, we accept all major credit and debit cards, as well as cash payments. Payment can be made directly to the driver or through our online system.

Can I schedule a pickup in advance?

Certainly! We encourage customers to schedule pickups in advance to ensure availability, especially during peak hours or for special events.

Do you provide child seats?

Yes, upon request, we can provide child seats for infants and young children. Please inform us at the time of booking so we can make the necessary arrangements.

What measures are you taking for COVID-19 safety?

We prioritize the health and safety of our passengers and drivers. All vehicles are sanitized regularly, and drivers follow recommended health guidelines, including wearing masks and using hand sanitizer.

Can I request a specific driver?

If you have a preferred driver, let us know when booking, and we'll do our best to accommodate your request based on availability.

What happens if my flight is delayed?

We monitor flight statuses for airport pickups. If your flight is delayed, our driver will adjust the pickup time accordingly at no extra charge.